FREQUENTLY ASKED QUESTIONS
Do you have any other questions just get in touch and ask us!
How I can I check availability?
To check availability for your Costa Rica Surf Holiday package, please fill out our package request form, and we will get back to you as soon as possible.
How can I reserve my vacation package?
To reserve one of our Tamarindo holiday packages, please fill out our package request form. Within 24 hours, we will email you to confirm availability and send you a link to our secure booking site to confirm your reservation. We do not require a deposit, we only require a credit card as a guarantee to confirm your reservation.
How do I pay for my holiday?
We do not require a deposit to guarantee your reservation. Based on the accommodation option you have chosen, we will inform you of the date at which full payment is required. We will charge your credit card for the full amount of the reservation. We accept all major credit cards including Visa, Mastercard, American Express, Diners and Discover. All payments will be processed in US dollars and you will receive an electronic receipt. We do not accept Paypal or wire transfers.
Can my children join me?
Yes, your kids can join you on your perfect Costa Rican holiday. However, children are not accepted at our adults-only DISTINCTIVE accommodation option. Also, some activities may not be suited for children or require special arrangements. So if anyone of your party is under the age of 15, please let us know, so we can check if we need to adapt your package to your needs.
Do you offer accommodation only?
Currently, Costa Rica Surf Holidays only offers packages including lodging. If you would like to book accommodation only, please contact our lodging partners directly.
Can I customize my package?
Although we have carefully put together our packages, we do understand that they might not be exactly what you are looking for. Let us know what you have in mind and we will help you put together your perfect Tamarindo vacation.
I already have booked my accommodation, can I still book a package?
We are more than happy to help you plan your perfect holiday even if you already have your accommodation arranged. Please contact us (hyperlink email) and let us know what you are looking for and we will get back to you with options.
Do you accept groups?
When you are traveling with 9 or more people, please contact us and let us know what your group is looking for and we will be happy to work with you on your perfect Costa Rica group holiday.
Can I change or cancel my reservation?
If you would need to change or cancel your reservation, please contact us (hyperlink email) as soon as possible. If you have booked a VALUE package, you can cancel or modify your reservation free of charge until 14 days prior to arrival. For LUXURY and DISCTINCTIVE packages, you can do so until 31 days prior to arrival. If you would need to cancel or modify your reservation after these dates, a 100% cancelation fee applies. You can find the exact cancelation policies here. In any case, any request for cancellation or change needs to be received via email at email@example.com, so that our reservations team can take care of it.
We understand that unforseen sitauations can happen that ruin your holiday plans, therefor we always recommend to take out a travel insurance. You can get a qoute here from our partners at World Nomads, the perfect travel insurance for an activity filled vacation.
How do I get to Tamarindo?
The easiest wat to get to Tamarindo is via Liberia airport (airport code LIR), which is only an hour shuttle ride away. If you have booked one of our Luxury or Distinctive packages, your return airport transfer for LIR is already included. Liberia offers direct services from all major US and Canadian airlines as well as Copa and Thompson fly. Alternatively, you can fly into the capital, San Jose (airport code SJO), which is about 4-5 hours shuttle ride or a 40-minute domestic flight away.
Do I need a travel insurance?
Your next big adventure is coming: traveling to Costa Rica. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today. Wether you want to be covered for trip cancellations or interuptions, want to protect your gear or baggage or want to be covered for medical expenses and evacuations. We have partnered with World Nomads, the leading travel insurance for independent travelers and intrepid families. Get your quote here and start your vacation wel prepared.
Where can I find the best surf forecast for Tamarindo?
Visit our partners at www.tamarindosurftides.com for the most accurate surf forecast and tide charts for Tamarindo.